Terms and Conditions
Introduction
This Privacy Policy explains how VideoBrews ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit our website videobrews.com, use our services, or interact with our Facebook/WhatsApp marketing campaigns.
Information We Collect
We collect personal information through two main methods
Category | Examples of Data Collected | Examples of Data Collected |
|---|---|---|
Contact Data | Name, Email Address, Phone Number (especially for WhatsApp), Job Title. | Name, Email Address, Phone Number (especially for WhatsApp), Job Title. |
Usage Data | IP Address, Device Type, Browser Information, pages viewed, time spent, referral source, interactions with our Facebook Ads and WhatsApp messages | IP Address, Device Type, Browser Information, pages viewed, time spent, referral source, interactions with our Facebook Ads and WhatsApp messages |
Marketing Data | Your consent/opt-in to receive marketing messages via email and WhatsApp, and your communication preferences | Your consent/opt-in to receive marketing messages via email and WhatsApp, and your communication preferences |
How We Use Your Information
We use your data for the following purposes:
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To Provide Services: To fulfill orders, manage your account, and deliver our video production and marketing services.
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For Marketing & Advertising (Essential for Facebook/WhatsApp):
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To send you marketing messages via WhatsApp and email, based on your explicit consent.
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To show you relevant, personalized advertisements (retargeting) on Facebook, Instagram, and other Meta platforms using the Meta Pixel.
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To measure the effectiveness of our campaigns and content.
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For Legal Compliance: To comply with data privacy laws, process opt-out requests, and protect our legal rights.
Sharing Your Personal Information
We share your data with the following categories of third parties:
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Meta Platforms, Inc. (Facebook/WhatsApp): For ad measurement, optimization, targeting, and communication via the WhatsApp Business Platform.
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Service Providers: Email Marketing/CRM services, hosting providers, and payment processors.
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Legal/Regulatory: To comply with legal obligations, such as a court order or subpoena.
Cookies and Tracking Technologies
We use cookies and the Meta Pixel to track your activity on our website. You will be prompted with a Cookie Banner upon visiting our site, providing you the choice to accept or decline non-essential cookies
Your Rights (Data Subject Rights)
Depending on your location, you have the right to:
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Access: Request copies of the personal data we hold about you.
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Correction/Rectification: Ask us to correct any incomplete or inaccurate data.
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Deletion/Erasure ("Right to be Forgotten"): Request the deletion of your personal data (subject to certain legal exceptions).
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Opt-Out of Marketing: Unsubscribe from email marketing via the "Unsubscribe" link in any email, or Reply "STOP" to any WhatsApp message to opt out of further WhatsApp communications
Contact Information
For any privacy-related questions or to exercise your rights, please contact us at:
Email: support@domisoti.com
Address: No.17-3, 2nd Floor, Jalan SP 2/1, Taman Serdang Perdana, Seksyen 2, 43300 Seri Kembangan, Selangor, Malaysia